Privacy Policy

This policy was last modified on January 1, 2020.

Thank you for visiting Keil's Fresh Food Stores Website (“Site”). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how Keil's Fresh Food Stores and its affiliates, including BigOven and Coupons.com collects, uses and (under certain conditions) discloses your personal information. It also explains the steps we have taken to secure your personal information and explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Information Collection and Use

We collect and use information about you to communicate with you about our products, services and promotions. We may also collect information to help make the Site easier for you to use, help you quickly find information, help us create content that is most relevant to you and alert you to new information, products and services that we offer. Below are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.

Email

When you subscribe to our email list, you provide us information such as your email address, name and phone number so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. If you would like to change your email preferences, simply log in and let us know how we can communicate with you. We use Mailchimp for our email collection and management.  Mailchimp’s privacy policy is located at https://mailchimp.com/legal/.

Website

When you visit our website, we collect anonymous information from you. This includes the Internet browser you are using; your computer operating system, time spent visiting the web site, usage patterns within the web site, and the domain name of the web site from which you linked to our site. This information is not matched to your personal information and does not personally identify you. We collect this information to help improve your experience on the Site. Additionally, we may share account or other information when we believe it is necessary to comply with the law or protect our interests and property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.

We use the Google Maps service on our web sites and may use the Google Maps service, and other services, to collect geolocation data. We use this information to help you find the closest store location. The Google Maps service is governed by Google’s privacy policy located at www.google.com/policies/privacy. We may collect your identifying information from Facebook, in accordance with their terms of use and privacy policy. We use Google Analytics on our web sites to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Cookies

The Site employs cookies to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. The Site’s cookies do not and cannot infiltrate a user’s hard drive to gather a user’s confidential information. Our cookies are not “spyware.”

Mobile

Keil's Fresh Food Stores offers our customers the ability to interact with our site through their mobile device by browsing our mobile website. Usage of the mobile website follows similar standards employed by our standard website; cookies may be employed to remember preferences or previous activity but do not reveal personal information and can be disabled using your mobile device’s Internet options. We may also collect your geographic location information to assist us in personalizing your experience. You may, at any time, turn this option
off in your settings. We also collect your device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up-to-date application and features, or to advertise or promote products and services to you that are applicable to your device type.

 

Third Party Advertising

We may use third-party advertising companies to help us display tailored content to users or to serve interest based advertising on our behalf. These companies may employ cookies to measure advertising effectiveness or to collect General Information.

Third Party Features

The Service also may include activity feed, social media buttons and widgets, such as the Facebook “Like” button or the “Share This” button. These features may collect or display your Personal Information, your IP address and the page you are visiting on the Site and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Site and your interactions with them are governed by the privacy policy of the third party that provides the feature.

Third Party Links

Keil's Fresh Food Stores website may contain links to other websites that operate independently of us and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices; which we suggest you review if you visit their sites. We are not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.

 

 

Age

We respect the privacy of children. We do not knowingly or intentionally collect personal information from children under age 13. By visiting or browsing the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Privacy Preferences

You may choose whether or not to give us your personal information, and if you do, how we use it. If we request your personal information, we will tell you why we are collecting it and seek your consent. Sometimes you will be asked to give your consent expressly (such as by checking a box or clicking on a web page). In other cases, your consent may be implied such as when you respond to a survey when it is understood that we will use the information to learn more about your needs and preferences, or your satisfaction as a customer so as to improve our products and services. In those cases, your consent will be understood if you provide us with the requested information. You may notify us at any time that you do not wish us to use your information for any purposes by contacting us in any of the ways described at the end of this Policy.

Communications

We may send you a confirmation email when you register with us. We may also send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details).

Internal Use

We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.

External Use

We do not share personal information about our customers with any third-parties for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.

Protecting Personal Information

The security of your personal information is a high priority for us. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. We also encourage you to use a unique or different password for our websites. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

Retention of Information

We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Your contact information is retained until you request us to delete or change it.

Privacy Notice Updates

This Privacy Notice will be updated periodically to reflect changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this website, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.

Your California Privacy Rights

Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act (California Civil Code Section 1798.100 et seq.). If you are a California resident, this section applies to you.

California Consumer Privacy Act

Collection and Use of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, characteristics of protected classifications under California or federal law, commercial information, Internet or other electronic network activity information, audio, electronic, visual or similar information, professional or employment-related information, education information, and inferences drawn from any of the information identified. For examples of more specific information we collect and the sources of such collection, please see Information We Collect and Use above. We collect personal information for the business and commercial purposes described in Information We Collect and Use above.

Disclosure of Personal Information: We may share your personal information with third parties as described in the Information We Collect and Use section above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes: identifiers, commercial information, and Internet or other electronic network activity information.

Sale of Personal Information: Keil's Fresh Food Stores Website (“Site”) does not and will not sell the personal information of California residents collected under this policy without consent. Keil's Fresh Food Stores Website (“Site”) has not sold personal information of California consumers for a business or commercial purpose in the last 12 months.

Your Consumer Rights: If you are a California resident, you have the right to (1) request more information about the categories and specific pieces of personal information we have collected, and disclosed for a business purpose in the last 12 months, (2) request deletion of your personal information, (3) to opt out of sales of your personal information, if applicable, and (4) be free from discrimination for exercising your rights under the CCPA. You may make these requests by calling Keil's Fresh Food Stores Website (“Site”) or online at keils.com. We will verify your request, for example, by asking you to provide information related to your recent interactions with us. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. To designate an authorized agent to exercise these rights on your behalf, please contact us.

California Do Not Track Disclosures

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we take no action in response to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer’s online activities over time and across third party websites or online services. For information about Do Not Track, visit www.allaboutdnt.org.

Accessibility

We strive to make our Services accessible to all consumers. Consumers with disabilities may access this Privacy Policy and other notices in an alternative format by contacting us at: keils.com. 

Opt Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address. You can make these requests by contacting us at keils.com. 

Contact Us

If you have any other questions about our privacy practices or about your personal information, please contact us at: https://keils.com/contact-us/.

Keil's Fresh Food Stores 7403 Jackson Drive San Diego, CA 92119